Service Alerts

Shipping Updates

With disruptions across supply chains, many products are sold out with no reliable availability dates.

Product pages show quantities in stock or the out-of-stock notice and a form field to enter an email to be notified when new stock arrives.

Inquiry Response Times

Our email response time for order-related email inquires is usually within a few business hours.

Due to an unprecedented increase in inquires, we are unable to answer all incoming calls and emails.  

Austin, Texas Location

Due to unpreceded sales volume and inquiries, our showroom is closed to allow staff to focus on fulfilling existing online orders.

Additionally, we have had to suspend curbside pickup and installation services suspended until further notice.

We encourage local area customers to place orders on the site with free delivery.

UPS Services
We have suspended expedited ship service as transit times are no longer guaranteed by UPS.