Rack Outfitters is an authorized Internet dealer of products manufactured by the Thule AB, Malmö, Sweden, Thule North America and Thule Canada.  Additionally, Rack Outfitters is recognized among only 100 dealers nationwide that provide customers with the ultimate point of reference for Thule products, service and support.

"Thule is pleased and very excited to recognize Rack Outfitters as a Thule 5-Star Dealer. Rack Outfitters has demonstrated top-notch service and support of Thule product and provides consumers the ultimate point of reference for product information".  Larry Hewett, Director of North American Sales at Thule

By displaying the Thule Five Star Dealer authorized dealer symbol, this website and our store front(s) uphold the highest standards among retailers and is devoted to adding value to each transaction and relationship. Our pledge:

   1. Abundant THULE racks, accessories, cargo boxes and soft goods selection and product depth.
   2. Minimal Thule product out-of-stock at any time.
   3. 99% website uptime with functionality 24 hours a day, 7 days a week, 365 days a year.
   4. Prominently displayed and compliance to a privacy policy at least as stringent as the privacy policy on www.THULE.com.
   5. Website transaction system using SSL secure server matched with physical administration best practices.
   6. The use of the most current high-resolution THULE graphics and text information possible.
   7. This site caters to the active outdoor enthusiastic, and efficient travelers synonymously with THULE'S target market.
   8. Related and associated accessories are linked to the associated THULE products within the site. Proper graphics, content, and description of the related/associated accessory are necessary as well.
   9. Adequate page load times for successful user interaction.
  10. A visually appealing site that's look and feel in relation to promotion and enhancement caters to the THULE image and good will.
  11. Customer Service contact information is prominently displayed.
  12. Shipping will ensure delivery of every THULE product purchased from this website within no more than (7) days if the product is in stock.